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How a8satta Handles Your Personal Data

At a8satta, your personal data is collected only for the purposes of running your account, processing payments via UPI, Paytm or PhonePe, and keeping your session secure.

No third-party data sellingEncrypted account storageUPI & Paytm data handled securelyContact us to update your dataAvailable where local law permits

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What This Privacy Policy Covers

a8satta Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every account opened on a8satta and to every interaction you have with our platform, including deposits made through UPI, Paytm or PhonePe and any support messages you send us. We collect your name, contact details, payment identifiers and device information solely to

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operate your account and process transactions. We do not sell, rent or trade your personal data to marketing companies. Data is stored on secured servers, and access within our team is limited to staff who need it to do their jobs. Where Indian law requires us
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to retain certain records, we keep them only for as long as legally necessary. Access to this platform and to the protections described here depends on applicable local law and is available only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your personal data is held, want to request a copy of what we store about you, or need to correct an error in your account details, our privacy team is available through the channels below. We aim to respond to all data-related requests within five business days.

Team online

Email Privacy Team

Send a written data request to our privacy address. Include your registered account email so we can verify your identity and locate your records without delay. We respond within five business days.

Live Chat Support

Open the chat window inside your a8satta account and select the Privacy or Data category. A support agent will log your request and route it to the privacy team within one working day.

Help Centre Request Form

Use the dedicated data-request form in our Help Centre. Fill in your account details and describe what you need — correction, deletion or a full data export — and we handle the rest.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every measure described here is applied to all accounts on a8satta, from the moment you complete registration to the day you close your account.

Encrypted Data Storage

All personal information, including your name, contact details and payment identifiers linked to UPI or Paytm, is stored using industry-standard encryption. Only authorised staff with a direct operational need can access this data.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time without losing access to your account.

Account Security Controls

Two-factor authentication is available on your a8satta account. We also monitor login activity for unusual patterns and will notify you by email if a sign-in comes from a device or location we do not recognise.

Data Retention Schedule

We keep your account data for as long as your account is active plus any period required by Indian financial or legal regulations. Once the retention period ends, data is permanently deleted from our systems.

Your Right to Access and Correct

You can request a full export of the data we hold about you, and you can ask us to correct any detail that is inaccurate. Requests are processed within five business days via email, live chat or our Help Centre form.

Third-Party Data Sharing

We share data with payment processors — including UPI, Paytm and PhonePe networks — only to the extent required to complete your transaction. We do not share your data with advertisers or data brokers under any circumstances.

Common Questions About Our Privacy Policy

These answers cover the data questions we hear most often from account holders. If something is not addressed here, reach out through live chat or the privacy email address and we will respond within five business days.

We collect your name, email address, phone number and date of birth during registration. When you make a deposit via UPI, Paytm or PhonePe, we also record the transaction reference linked to that payment method.

No. We do not sell, rent or trade your personal data to advertisers or data brokers. Data is shared only with payment processors such as UPI, Paytm and PhonePe to the minimum extent needed to complete your transactions.

After you close your account, we retain data only for the period required by applicable Indian financial and regulatory rules. Once that period expires, your personal records are permanently deleted from our servers.

Yes. Send a data export request through the Help Centre form, live chat or our privacy email. Include your registered email address so we can verify your identity. We will deliver your data export within five business days.

Contact our privacy team via live chat or email with the details you want corrected or removed. We will confirm receipt within one working day and complete the change within five business days of verifying your identity.

We use session cookies to maintain your login and analytics cookies to improve page performance. You can manage or disable cookies through your browser settings at any time. Disabling analytics cookies does not affect your account access.

Payment data is transmitted over encrypted connections and stored with restricted access. We hold only the transaction reference, not your full UPI ID or Paytm credentials. Raw payment credentials are never stored on our servers.

How a8satta Handles Your Personal Data

Reach Us About Your Data

Email Privacy Team

Live Chat Support

Help Centre Request Form

How We Protect and Manage Your Information

Encrypted Data Storage

Cookie Policy

Account Security Controls

Data Retention Schedule

Your Right to Access and Correct

Third-Party Data Sharing

Common Questions About Our Privacy Policy

01 What personal data does a8satta collect when I open an account?

02 Does a8satta sell my data to advertisers or third parties?

03 How long does a8satta keep my account data after I close my account?

04 Can I request a copy of all the data a8satta holds about me?

05 How do I ask a8satta to correct or delete my personal information?

06 Does a8satta use cookies, and can I control them?

07 Is my payment data safe when I deposit using UPI or Paytm?

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